LIVING CARTAGENA WITH SOUL, STYLE & TRUST
Luxury Comfort
$405*
Average per night
Stay
Relax
Treat Yourself
Dine
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About Us
At Cartagena Soul Concierge, we bring over 20 years of experience in luxury tourism, dedicated to creating unique, exclusive, and unforgettable moments in Cartagena.
From the moment you begin planning your trip until the day you depart, our mission is to provide you with trust, security, and the highest level of personalized service.
We take care of every detail — from luxury accommodations and private transfers to tailor-made experiences and VIP access — always ensuring the best value and world-class attention.
With Cartagena Soul Concierge, you won’t just visit Cartagena, you will live the best experience of your life, surrounded by comfort, authenticity, and Caribbean soul.
Let Us Plan Your Entire Trip
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Local Excursions
Limited 15% OFF Rate
Travel With Points
Single Rooms
OUR EXCLUSIVE SERVICES & EXPERIENCES
Luxury Stays
Sleep where history meets elegance. We arrange accommodations in exclusive boutique hotels and colonial mansions, where every room tells a story and every detail reflects Cartagena’s charm.
Private Tours
Discover Cartagena through your own lens. Whether exploring the walled city’s hidden corners, walking the lively streets of Getsemaní, or visiting emblematic landmarks, your private guide will reveal the city’s history, secrets, and soul at your pace.
Yacht & Private Boat Charters
Sail into paradise. Spend your days on the crystal-clear waters of the Caribbean with your own luxury yacht or speedboat, enjoying the Rosario Islands, secret beaches, or an unforgettable sunset cruise with champagne in hand.
Premium Transfers
From the moment you arrive, your journey will be seamless. We provide VIP airport pickups and private chauffeured cars, ensuring your transfers are smooth, secure, and comfortable.
Private Chefs
From the moment you arrive, your journey will be seamless. We provide VIP airport pickups and private chauffeured cars, ensuring your transfers are smooth, secure, and comfortable.
Spa & Wellness at Home
Transform your accommodation into a sanctuary. Enjoy private spa treatments, massages, and holistic therapies designed to relax, recharge, and rejuvenate your body and soul.
Cultural Immersion
Transform your accommodation into a sanctuary. Enjoy private spa treatments, massages, and holistic therapies designed to relax, recharge, and rejuvenate your body and soul.
Butler Service
Every wish, fulfilled. Your personal butler ensures your stay is flawless, from unpacking your luggage to arranging last-minute experiences, leaving you free to simply enjoy.
Our Philosophy
At Cartagena Soul Concierge, our philosophy is simple yet profound:
we fight every day to ensure our guests leave not only satisfied, but truly happy, fulfilled, and touched by the soul of Cartagena.
For us, luxury is not just about five-star services — it is about care, passion, and authenticity. Every smile we see at the end of a journey is the reward for countless efforts made behind the scenes: planning each detail, anticipating every need, and overcoming every challenge to create moments that feel effortless for you.
We believe that happiness is built in the small details — the warm welcome at the airport, the chef who remembers your favorite dish, the butler who takes care of you as if you were family, the guide who shares a secret story that makes you fall in love with the city.
Our mission is to make Cartagena not just a destination, but a feeling that stays with you long after you leave.
Because when you choose Cartagena Soul Concierge, you are not just our client — you become part of our story, and we will fight with heart and soul to make sure your experience is nothing less than extraordinary.
Our Difference
* Why Choose Us
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• ✔️ 20+ years of luxury tourism experience
• ✔️ Personalized service, 24/7 attention
• ✔️ Access to Cartagena’s most exclusive places
• ✔️ A team that makes your dreams come true
Featured Services
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🏰 Luxury Stays
Experience luxury and elegance at our exclusive hotel in Cartagena. Enjoy impeccable service and top-of-the-line amenities in a sophisticated and welcoming atmosphere. Let us pamper you with our personalized attention and luxurious facilities, and make your stay an unforgettable experience. Discover the charm of Cartagena from the comfort and luxury of our first-class hotel.
🛥️ Private Yachts
Enjoy a luxurious experience on board our private yachts in Cartagena, where all your needs are met with personalized attention and unparalleled exclusivity.
🚘 Premium Transfers
Enjoy luxury transfers in Cartagena, where every journey becomes an unforgettable and exclusive experience.
👨🍳 Private Chefs
💆 Spa & Wellness
Immerse yourself in an oasis of relaxation and rejuvenation with our exclusive spa and wellness services. Let yourself be enveloped in harmony and balance as you enjoy treatments that will transport you to a state of complete tranquility and well-being. Your body and mind deserve it—treat yourself to the luxury of pampering and renewal at our spa. Discover the authentic wellness experience we have in store for you. Your time to relax is now!
💃 Cultural Immersion
Discover the rich cultural heritage of Cartagena through our exclusive and authentic experiences.
CLIENT TESTIMONIALS
Luxury Stays - Charlotte, UK
“Cartagena Soul Concierge found us the perfect boutique hotel. The attention to detail was incredible — fresh flowers, a private terrace, and the warmest welcome. It felt like they had designed it just for us.”
Luxury Stays - Andrés & Camila, Chile
“Nos hospedamos en una casa colonial restaurada que era simplemente impresionante. Más allá de la belleza de la propiedad, el equipo de Soul se aseguró de que cada detalle fuera perfecto. Fue una experiencia de cinco estrellas con alma.”
🚶 Private Tours - Isabella, USA
“Exploring the walled city with our private guide was like stepping into a living storybook. Soul Cartagena opened doors — both literally and figuratively — that we would never have had access to otherwise.”
🚶 Private Tours - Thomas & Claire, France
“Cada tour fue personalizado a nuestros intereses. Un día aprendíamos historia, al siguiente probábamos comida callejera con locales. Fue auténtico, exclusivo e inolvidable.”
👨🍳 Private Chef - Elena, Italia
“Nuestro chef privado creó un menú de fusión inspirado en Cartagena y en nuestro país. Fue un viaje culinario íntimo y extraordinario. Mejor que cualquier restaurante Michelin que hayamos probado.”
👨🍳 Private Chef - Anthony & Laura, USA
“Dining in our villa with a private chef was like living a dream. Every dish told a story of Cartagena, and the service made us feel like royalty.”
Spa & Wellness at Home - Sophie, France
“Après une journée d’exploration, avoir une expérience spa dans notre propre villa était inestimable. Les thérapeutes étaient professionnels, attentionnés et nous ont laissés dans un état de pur bonheur.”
Spa & Wellness at Home - Gabriel & Paula, Argentina
“Transformaron nuestro patio en un spa privado con velas y aromas. Fue más que relajante, fue sanador para el alma. Gracias, Soul Cartagena.”
🛥️ Yachts & Private Boats - Natalia, España
“Nuestro día en yate fue pura perfección — champagne, aguas turquesa y la mejor tripulación que hemos conocido. Cartagena Soul Concierge convirtió un simple paseo en barco en lo mejor de nuestras vacaciones.”
🛥️ Yachts & Private Boats - David & Melissa, USA
“We celebrated our anniversary with a sunset cruise, and it felt like a movie. Every detail, from the music to the service, was orchestrated with love and care. Absolutely magical.”
🚘 Transfers - Hiroshi & Aiko, Japan
“The moment we arrived at the airport, we felt taken care of. Our driver was waiting, smiling, and professional. Soul Cartagena made us feel safe and valued at every step.”
🚘 Transfers - Matthew, Canadá
“No fue solo transporte, fue una cálida bienvenida a Cartagena. Incluso en algo tan simple como un transfer, el servicio del equipo Soul fue excepcional.”
💃 Cultural Immersion - Lucas & Emma, Australia
“Taking a salsa class in Cartagena with Soul Concierge was one of the most joyful experiences of our trip. We laughed, we danced, and we truly felt part of the culture.”
💃 Cultural Immersion - Mariana, Brasil
“Taking a salsa class in Cartagena with Soul Concierge was one of the most joyful experiences of our trip. We laughed, we danced, and we truly felt part of the culture.”
Butler Service - Oliver, UK
“Our personal butler was extraordinary. He anticipated everything — from our morning coffee to our evening plans. It felt like traveling with a guardian angel.”
Butler Service - Janet & Michael, USA
“Tener un mayordomo con Soul Cartagena significó verdadera libertad. Pudimos relajarnos sabiendo que cada detalle estaba perfectamente manejado. El nivel más alto de lujo.”
Dining Reservation Cartagena Soul Concierge nos consiguió mesa en uno de los restaurantes más difíciles de reservar de la ciudad. Y no solo eso, tuvimos la mejor mesa de todas. Sus conexiones son oro.”
“Vi har haft en uge med utrolige middage, alle perfekt valgt og reserveret af Soul-teamet. De vidste præcis, hvad vi ville elske, før vi selv gjorde.”
Overall Experience (mixed services)
“Desde el inicio hasta el final, Soul Cartagena nos hizo sentir como sus únicos huéspedes. Cada petición, grande o pequeña, fue atendida con amabilidad y eficiencia. Así es como debería sentirse el lujo.”
“Nous avons voyagé partout dans le monde, mais nous n’avons jamais vécu un service comme celui-ci. Soul Cartagena ne se contente pas d’organiser — ils créent des souvenirs pour la vie.”
